We are open with a phased return of pupils over the summer term keeping in line with risk assessments based on latest government guidelines.

As always, we are here to support all our families. If you have any queries please contact us on dysart-office@dysartschool.org and we will respond to you urgently.

Complaints

Dysart School wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

We are committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

  • By letter – 190 Ewell Road, Surbiton KT6 6HL
  • By email – Dysart-office@dysartschool.org
  • By telephone  – 020 8412 2600
  • Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue. If you require assistance in raising your complaint please let the school know so we can put in place appropriate arrangements to support you throughout the complaints process.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard.  You can access the policy by clicking the link below; alternatively, a hard copy can be obtained from the school office.

Complaints Policy and Procedure

In the first instance all complaints should be brought to the attention of the Principal, Leigh Edser Tel: 020 8412 2600 or Email: Dysart-office@dysartschool.org

You are rightly proud of your work around pupil wellbeing, and ensuring pupils are ready for learning.  This has enabled you to establish a calm and purposeful learning environment for pupils with considerable needs.

Ofsted 2018

Latest News

Dysart School Awarded the ‘Wellbeing Award for Schools’

The Change team is incredibly happy to announce that Dysart School has been awarded the ‘Wellbeing Award for Schools’ (WAS). In March 2019 we began working towards achieving the Wellbeing Award for Schools (WAS).  Jo announced to the whole school …

Read more

Mental Health and Wellbeing at Dysart School

We are very excited to announce that we have added a new Wellbeing tab to the Dysart website  focusing on Mental Health and Wellbeing at Dysart School and how we support our Pupils, Staff, Parents and Carers. We see the …

Read more

Welcome back Emmet

Having completed a successful secondment, we are delighted to announce that Emmet   Murphy has returned to Dysart School to re-join the Senior Leadership Team. Emmet is a key member of our team who brings a wealth of experience and insight …

Read more

Building Back Together

Orange Class have happily settled back into a daily routine and have been participating in sessions relating to the topic ‘Building Back Together.’ In the first two weeks after half term the sessions have included, Building Back our  Knowledge of …

Read more